Frequently Asked Questions

Everything you need to know before, during, and after your prescription arrives

No. Take Two & Text Me™ products are novelty humor gifts intended for entertainment only.

They are not medicine, medical devices, therapy, mental health treatment, or professional advice. All prescription-style language, dosage instructions, warnings, symptoms, refills, and related wording are parody and humor.

Each prescription includes candy packaged inside a novelty prescription-style container.

Candy selections may vary depending on availability, seasonal inventory, and the product selected

Please review our Candy Ingredients & Allergen Information page before consuming or gifting.

Our product labels include a general allergen statement, but they do not list the complete ingredients or specific allergen information for each candy.

If you or the recipient has a food allergy, sensitivity, dietary restriction, or medical concern, contact our Chaos Support Team before consuming.

We do not sell chocolate products during warmer seasons because heat and shipping conditions can affect the product.

Available candy selections may change depending on the season and supplier availability.

Yes.

Our Non-Emergency Standard Shipping option is free and has an estimated delivery time of 5–8 business days.

Yes.

Our Emergency Priority Shipping option is available for $10.00 and has an estimated delivery time of 3–5 business days.

Delivery timeframes are estimates and are not guaranteed.

Orders are processed as quickly as possible.

Processing times may vary depending on order volume, product availability, holidays, seasonal demand, and other circumstances.

You will receive a shipping confirmation email with tracking information once your order ships.

If your package is marked delivered but has gone rogue, check around your property, with household members, nearby neighbors, building staff, and the shipping carrier.

If it still has not surfaced, contact the carrier directly.

You may also send a distress signal through our contact form or email our Chaos Support Team at orders@taketwoandtextme.com, and we will help investigate the shipping mystery.

If your order arrives damaged, contact our Chaos Support Team within 7 days of delivery.

Please include:

  • Your order number
  • A clear photo of the damaged item
  • A clear photo of the shipping packaging
  • A brief description of the issue

Once reviewed, we may provide a replacement or store credit depending on the circumstances.

Contact us within 7 days of delivery at orders@taketwoandtextme.com.

Include your order number and a clear photo of the item received.

If we confirm that an error occurred, we will work with you to correct the order.

Because our products contain edible items, we cannot accept returns once an order has been fulfilled and shipped.

All sales are final.

Please review our Return and Refund Policy for complete details.

Orders may be canceled or changed only if the request is received before fulfillment begins.

Once an order has entered fulfillment or has shipped, it cannot be canceled or changed.

No.

Discount codes, bundle discounts, and promotional offers cannot be combined unless a specific promotion clearly states otherwise.

Yes.

Candy varieties, colors, packaging, and presentation may vary slightly depending on availability, seasonal inventory, and supplier changes.

Minor variations are not considered defects.

No.

Take Two & Text Me™ currently ships within the United States only.

We do not currently ship internationally, including to Canada.

Before declaring a full emotional emergency, contact our Chaos Support Team and give us the opportunity to make things right.

We genuinely want to resolve problems with your order.

You are always welcome to share an honest review of your experience.

For general questions:

help@taketwoandtextme.com

For order, shipping, damage, or replacement questions:

orders@taketwoandtextme.com

For press and media inquiries:

press@taketwoandtextme.com

You may also use the contact form >> Here

  • Take Two & Text Me prescription icon
    Prescription-Inspired

    Parody labels made for real-life symptoms

  • Take Two & Text Me heart icon
    Sweet Dose Included

    Curated candy options selected to match each prescription

  • Take Two & Text Me gift box icon
    Gift-Ready

    Easy to send, gift, keep, or hand over dramatically

  • Take Two & Text Me not medicine icon
    Duh, Not Real Medicine

    Only fun, packaged support for emotional side effects